Cost savings through transparency
The development of cloud applications, specifically Microsoft and Azure, offers a comprehensive and more flexible way of working. However, this also makes the IT structure more complicated and hides costs.
The challenge for CIOs today is to anticipate and optimize costs.
Achieving this requires a high level of resource transparency.
Microsoft Teams as self-service
The management of the Microsoft 365 service is an important cost interface. With my-IAM, a cloud identity management system for Microsoft 365, master your teams resources.
Every adjustment costs money to the IT department and waiting time to the user. Self-service solutions help companies to shorten processes and avoid redundant updating of information. At the same time, it is advisable not to overburden users with a new application and further complicate the IT structure.
my-IAM is directly integrated into Microsoft Teams.
Reduce administrative effort
Identity management is often described as a time-consuming and complicated task. We want to change this with my-IAM. It is important to us to always focus on the user. Therefore, we do not want to impose a new application that he will have to adopt.
Microsoft Teams is used by millions of users every day and already provides a lot of information and possibilities. The acceptance criterion is important to prevent the fail of the adoption of a new application.
Self Update for higher quality
Time – one of the rarest resources. Many companies have long processes that concentrate the execution of certain tasks on a single department. This overloads the service and leads to increasingly long waiting times. For example, every new information needs to be updated in Azure AD. The end user submits this information to the IT department, which processes it. For some changes, the authorization of a third part is required. This results in an even longer waiting time.
my-IAM focuses on securely streamlining these processes through self-service and automation. Users can update certain information directly in the my-IAM application (integrated in MS Teams). In the background, my-IAM adjusts the information in Azure AD and other M365 admin centers in real time.
The IT administrators are relieved from these routine tasks and can focus on the security and quality of the IT-infrastructure of the company.
High quality saves detours
New applications, waiting times and data quality errors immediately create frustration for users. In addition, all departments are more or less interconnected. Therefore, the waiting time of one employee has a negative impact on the other departments that have to wait for an external service. Measuring this negative impact is virtually impossible – but it costs money.
Identity management with my-IAM promises to keep teams resources under control as well as it improves productivity. With a clear IT structure and user-friendly self-service, you also keep users happy.
Updating data, teams and permissions with user involvement means always having up-to-date information. It is only when the quality of the information is high that other applications can properly work.
A concrete example is Microsoft Teams:
- Reaching important contacts quickly is only possible when the phone numbers are correct.
- Sharing data in a team is only possible when the team is secure.
- Access to necessary files is only allowed when the authorization is set.
Governance in Teams
my-IAM is directly integrated in Microsoft Teams and thus strengthens authentication. Users must first be logged into MS Teams to access my-IAM. A double login is only for the first connection necessary.
my-IAM neither use an external application nor extra database. Your IT structure is not changed or extended. Everything happens in Microsoft Teams.
Authorizations are also an important factor for the governance of a company. Here, my-IAM can help, as user data are updated faster and easier. The data is not only changed immediately by the user, but also reused. This means that incorrect information will be quickly identified and directly updated.
However, my-IAM goes further by automating the updating of permissions based on properties.