• IAM in Teams
  • IAM Hybrid
  • References
  • Company
FirstAttributeFirstAttribute
FirstAttributeFirstAttribute
  • IAM in Teams
    • Master your Teams Resources
    • Centralized M365 Identity Management
  • IAM Hybrid
    • Single Point of Access
    • Split the Admin Load
  • References
    • Our customers
    • Our projects
    • Partnership
    • Press
  • Company
    • About us
    • Career
    • News
    • Contact
  • English
    • German

IDM-Portal as password reset self-service

Aug 25, 2022 (Letztes Update) | IDM-Portal, News |

 

Employees forget their passwords and need quick help to continue working. In many companies, resetting and changing passwords on a regular basis is part of the security concept. In any case, almost every company faces the challenge of having to reset countless passwords. The workload for the assigned helpdesk is immense. Since each change request costs time, employees (and thus the company) lose valuable working time.

FirstWare IDM-Portal of FirstAttribute AG relies on extensive self-services. Using the new password reset function, employees in the company can immediately reset their password themselves, in line with the company’s own workflows.

“Our goal was to provide fast help for the affected employee and relief for IT,” says Matthias Rudolph of FirstAttribute AG, explaining the background for the new password reset self-service in IDM-Portal.

Password reset workflow with SmartPages technology

With FirstWare IDM-Portal’s password reset self-service, employees outside of IT can reset their passwords on their own without compromising corporate security.

Using the SmartPages technology, each company can define and automate its own secured and traceable password reset workflows.

Workflows can be defined individually, such as self-service, delegation, approval and multi-factor authentication.

Secure change processes up to multi-factor authentication

Processes and security requirements differ depending on the organization. Depending on the concept, it is determined whether the respective user is the one who is allowed to reset the password.

In self-service, an e-mail is sent to the user with a reset link. With 2-factor authentication (2FA), another security feature is added in addition to the entry of an exact parameter. The options here are many: PIN, secret questions, SMS codes or special keys.

Multi-factor authentication (MFA) offers a combination of several security features. “The key here is to weigh usability, user-friendliness and security. Otherwise, the requests end up with IT or the help desk after all.”

IDM-Portal from FirstAttribute is designed as a web application and can be customized as needed. Depending on the company structure, different user groups can be defined. The password reset can be used for purely internal use on the PC to reset passwords via smartphone in the home office or on business trips.

Here you can find more information about the password reset self-service. 

Read about a password reset customer project.

Artikel erstellt am: 10.05.2021
Share

You also might be interested in

Azure AD Connect

Apr 1, 2021

Learn how to extend your Active Directory infrastructure to Azure[...]

Project experiences from 2001 to the present day

May 17, 2021

The team of FirstAttribute looks back on a long history[...]

Advantages of a strong partner network

Jun 14, 2021

As a privately held IT company in a constantly changing[...]

Wissen

Last articles

  • Release of DynamicGroup 5 – Faster processing of large AD groups
  • Microsoft Entra is the new umbrella for Azure Active Directory
  • Understanding components of IT compliance
  • my-IAM PeopleConnect Release – Better search for contacts in Teams
  • Bi-directional organization of Microsoft Teams by IT and employees

Categories

  • Concepts
  • DynamicGroup
  • IDM-Portal
  • my-IAM
  • News
  • Projects

LINKS

my-IAM - M365 Self Service

FirstWare -IDM-Portal

FirstWare - DynamicGroup

FirstAttribute – Tech Blog

Contact Info

  • FirstAttribute AG
  • Am Büchele 18, 86928 Hofstetten, Germany
  • +49 89 215 442 40
  • https://www.firstattribute.com

Topics

  • Legal Information
  • Privacy Policy

Latest News

  • Release of DynamicGroup 5 – Faster processing of large AD groups
  • Microsoft Entra is the new umbrella for Azure Active Directory
  • Understanding components of IT compliance
  • my-IAM PeopleConnect Release – Better search for contacts in Teams
  • Bi-directional organization of Microsoft Teams by IT and employees

Siegel FirstAttribute

© 2023 · FirstAttribute AG.

  • Legal Information
  • Privacy Policy
Prev Next